01
Before arrival
Prepare before the lobby
Pre-arrival check-in, secure payments and identity capture begin on the guest’s phone.
Elevated hospitality. Connected experiences.
One connected journey.
Every guest touchpoint.
Extraordinary service starts with trust. Connect arrivals, identity, payments and compliance in one considered guest journey—with privacy at its heart.
Privacy-conscious experiences Compliance-focused workflows
600+Installations worldwide
4Continents
20+Countries
Global supportAcross time zones
Exceptional experiences.
Privacy at the centre.
Bring your guest systems together with personal data protection and compliance in focus.
Integration layerGuest systems, connectedPMS & guest systemsGuest journeys
PaymentsConnected transactions
Access & door locksA seamless arrival
POS & outletsService touchpoints
ERP & back officeOperational workflows
Local authoritiesRegulatory reporting
PII protectionPersonal data handled with care
Supports GDPR complianceConfigured for your privacy requirements
Connected complianceIdentity, payments & reporting
Trusted across hospitality
Experience delivered for leading hotel groups
Designed around the stay
Technology guests feel. Operations teams trust.
Choose the touchpoints you need today, then expand without rebuilding the hotel’s technology foundation.
02
Arrival
Welcome guests their way
Move naturally between assisted service, a tablet journey, self-service and the front desk.
03
Room access
Make arrival feel effortless
Connect verified check-in with room assignment, digital access and physical key issuance.
04
During the stay
Keep service within reach
Bring hotel services, dining and connected experiences into one considered guest journey.
The connected operational foundationPMS · Payments · Identity · Door locks · POS · Compliance
About DOTS Information Systems
Built by hospitality people. Engineered for connected hotels.
DOTS is an international hospitality technology company with a presence in Dubai, India, Singapore and London. We help hotels digitise guest journeys, payments and operational workflows. Our teams combine local understanding with global delivery expertise to turn complex hotel operations into connected, guest-friendly journeys. We bring together product development, hotel operations, system integration and implementation expertise—so every solution works in the real environment of a property, not only in a presentation.
From pre-arrival and check-in to identity, payments, digital documents, F&B and regulatory reporting, we help hotels remove manual steps while keeping their trusted PMS, POS, payment, door-lock and back-office systems connected.
Software, integration and compliance—delivered as one practical solution.
Our portfolio combines Dsuite guest-journey technology, Saavy Pay payment workflows, e-invoicing readiness and integration services for dependable day-to-day operations.
Discover our companyGuest experience
Self-service and assisted check-in, digital documents, identity capture and F&B experiences.
Connected payments
PMS-led terminals, payment links and automated reconciliation.
Compliance systems
E-invoicing consulting and integrations, government guest reporting and local regulatory workflows.
Certified integrations
Interfaces across leading PMS, POS, payment, door-lock, ERP and authority platforms.
Global delivery & support
Consulting, implementation, training and international support for property and group rollouts.
Technology partnerships
Connected with the platforms hotels rely on
Working across hotel systems, access, payments and operational technology to deliver complete solutions.
One technology partner
Three solution families. One hospitality ecosystem.
Start with the business outcome you need. DOTS connects each solution to the systems, workflows and teams that make it work.
Dsuite
A connected platform for self-service, assisted check-in, digital documents, identity capture and F&B experiences.
- Self & assisted check-in
- ID and document scanning
- Paper-free front desk
Saavy Pay
Bring secure payment journeys into the PMS—from front-desk terminals and payment links to reconciliation automation.
- Integrated terminals
- Payment links
- Reconciliation automation
E-Invoicing
Hospitality-focused gap analysis, integration and implementation connecting operational systems to certified ASP platforms.
- Readiness assessment
- PMS, POS & ERP integration
- ASP connectivity
Guest touchpointsMobile · Tablet · Kiosk · Front desk
DOTS experience platformDsuite · Saavy Pay · Automation
Hotel ecosystemPMS · Payments · Locks · POS · ERP
Integration without compromise
Your systems stay. The friction goes.
We connect the platforms hotels already depend on and shape the workflow around the property—not the other way around.
Certified interfacesLeading PMS and hospitality platforms
Flexible deploymentProperty, cloud and hybrid environments
Global experienceAPAC, Middle East, Africa and Europe
Built for complianceSecurity and local authority requirements
Why DOTS
Hospitality knowledge, engineered into every solution.
We combine product, integration and hotel operations expertise in one accountable delivery team.
01
Operational understanding
Technology shaped by real hotel processes and guest expectations.
02
One accountable partner
Consulting, integration, implementation and support in one team.
03
Designed to adapt
Configurable business rules for property and group-level requirements.
04
Ready to scale
From a single property to multi-brand, multi-region deployments.
Make the next journey better
Start a conversation